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Debt collectors target the dearly departed


Posted on Mar 19, 2009

In a sign of how difficult economic times are for debt collection and credit agencies, many are targeting a rich new source of income: collecting debts of the dead.

 

Collections agencies are finding that calling the relatives of deceased individuals to ask that they pay their loved one’s debt is a fruitful pursuit.  Many family members feel obligated to pay the debts of their kin, even though they may not be required to do so by law (laws differ by state).

 

While collections agencies can target the estate of deceased individuals, many are finding that a gentle touch with living relatives is easier and yields better results.  Agents are specially trained to speak kindly and compassionately to family members, in the hope that the positive interaction will induce them to pay up.

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